Essentials
The basics, done right.
$95per user / month
- Help desk (business hours)
- Endpoint monitoring & patching
- Antivirus & basic EDR
- Microsoft 365 admin
- Endpoint backup
- Monthly reporting
Sivility MSPManaged ITPricing
Flat per-user pricing. No surprises on invoice day.
Every plan includes a named technical lead, a real human help desk, and your own portal at msp.sivility.ai — with tickets, assets, and invoices in one place.
Business
Our most popular plan.
$165per user / month
- Everything in Essentials
- 24/7 help desk + on-call
- Managed EDR with SOC
- M365 hardening to CIS
- Phishing simulations & training
- Vulnerability management
- Quarterly business review
Enterprise
For regulated and growing teams.
Customtailored to your stack
- Everything in Business
- Dedicated vCIO
- Compliance program (SOC 2 / HIPAA / CMMC)
- Network & server management
- Incident response retainer
- Custom SLAs
- M&A and project delivery
FAQ
What clients usually ask first.
Is there a minimum?
Yes — 10 users for Essentials and Business. Enterprise is scoped per environment. We don't do per-incident or break/fix.
What about servers, network gear, or cloud?
Endpoints and users are included in the per-user price. Servers, firewalls, switches, and cloud workloads are added as line items so you only pay for what you actually have.
Can we mix plans?
Yes. It's common to run executives and finance on Business while standard users stay on Essentials. We bill per user per tier.
What's the commitment?
Annual agreement, billed monthly. 60-day out clause for cause. No multi-year lock-ins.
Do you charge for onboarding?
There's a one-time onboarding fee based on environment size. We share the exact number after the discovery call — no hidden 'discovery' charges.
Still have questions?
Get a no-pressure quote in 48 hours.
Send us your environment basics and we'll send back a tailored plan and price — usually within two business days.