Sivility MSPManaged IT

Managed IT for serious businesses

IT that runs quietly in the background — so your team can run forward.

Sivility MSP is your outsourced IT department: 24/7 monitoring, fast help desk, real cybersecurity, and a senior engineer on speed dial. One flat monthly price. No surprises.

Microsoft 365 PartnerSOC 2 alignedNIST CSF aligned
Your portal · Acme Co.
Security score94
Devices online142 / 144
Open tickets3
Backups verified100%
Patch deployment completeWindows 11 23H2 · 142 endpoints
Phishing attempt blockedMicrosoft Defender · auto-quarantined
Q3 business reviewScheduled for Thursday · vCIO
<15mAvg. response on P1 tickets
99.98%Network uptime across clients
24/7Monitoring & on-call coverage
1 hrFrom ticket to engineer engaged

What we do

One partner. The whole stack.

Most businesses cobble together a help desk vendor, a security tool, a backup service, and a guy named Steve. We replace all of it with one team, one portal, one bill.

Managed IT

Full-stack IT operations for businesses without the headcount. We own uptime, patching, backups, and end-user support.

  • 24/7 monitoring
  • Patch & vulnerability management
  • Help desk for every user

Cybersecurity

Layered defense built around your business — endpoint, identity, email, and network — with an SOC watching the alerts.

  • EDR + threat hunting
  • Microsoft 365 hardening
  • Phishing & training program

Co-Managed IT

Augment your internal IT team. We take the on-call, the tooling stack, and the things they shouldn't have to do alone.

  • Shared ticket queue
  • After-hours coverage
  • Tooling & automation

vCIO & Strategy

Quarterly roadmaps, budget planning, and vendor management from a senior engineer who actually understands your business.

  • Quarterly business reviews
  • Roadmap & budgeting
  • Vendor & license consolidation

How we onboard

From first call to fully managed in two weeks.

01

Discovery

A 30-minute call to understand what you run, where it hurts, and what 'good' looks like for your team.

02

Assessment

We map your stack — endpoints, identity, network, SaaS, backups — and produce a prioritized risk + opportunity report.

03

Onboarding

Tooling deployed, runbooks built, and a named technical lead introduced. Most clients are fully live in 14 days.

04

Operate & Improve

Quarterly business reviews, continuous tuning, and a portal where you see everything — tickets, assets, invoices.

Ready when you are

Stop fighting your IT. Start running on it.

Tell us about your environment and we'll send back a free assessment within 48 hours — no sales pressure, no auto-generated PDF.